Reservations procedures and policies

Feel free to use our Reservation tab where you can pick the condo of your choice. You may look for availability in the ‘Check available units’ box or scroll down and click on ‘Tariff’ text to each unit, select the rate, season and add the dates.

You may pay with PayPal or Pay Later, in this last option we contact you with your payment options.

You may also send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it.  with the following information: name, vacation dates, number of guests and a telephone number; or call us at our Mexican cell phone: +52 1 (612) 120 3353 or our U.S.  phone (657) 201 1394.

Payment

Visa, Master Card, Checks and PayPal.

Reservation Policies

Any season except Holidays-

50% deposit at time of booking.

Full payment  7  days prior to arrival.

Holidays-  

50% deposit at time of booking for reservations for any length of stay.

Full payment  31 days prior to arrival.

Cancellation policies

Any season except Holidays-  Deposit is refundable if cancelation occurs no less than 30 days prior  to arrival. Less than 30 days 50% is not refundable.

Cancelations less than 7 days to arrival full stay and taxes will be forfeited.

Holidays- Deposit  is refundable if cancellation occurs no less than 60 days prior to arrival. In cancelations less than 60 days prior to arrival, 50% of total stay will be forfeited.

Cancellation less than 30 days to arrival full rental amount will not be returned.

Security deposit

1, 2 & 3 Bedroom Condominiums: $250 USD. 

Penthouse & Houses:  $350 USD

 This deposit is required at time of check-in.  It is fully refundable within 5 days after departure if no damage is found.

Monthly Rentals

We have different rates and policies regarding long term stays, please,  contact us by email or telephone to get the most accurate rates and available units for long term use.

Pets

We are sorry, Pets are not allowed in the rental units. However, some condos take some small breed dogs, please send us an email before you make a reservation and we will try to accommodate you and your pet.

Taxes

 

All reservations are subject to 16% VAT, and 3% Tourist Tax

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